Shipping policy

Shipping Policy 

Processing Time Orders are processed within 3–5 business days. Custom or seasonal items may take longer we’ll notify you if there’s a delay.

Shipping Methods We ship via USPS, UPS, or FedEx, depending on your order size and location. Tracking info will be emailed once your order ships.

Shipping Area We currently ship within the United States. For local delivery in Neenah, Menasha, and nearby areas, see our [Local Delivery Info].

Shipping Rates Shipping costs are calculated at checkout based on your location and order size. Enjoy free shipping on qualifying promotions or bundles.

Holiday Shipping During peak seasons, we recommend ordering early. Holiday cutoff dates will be posted on our homepage and social media.

Lost or Damaged Packages If your order is lost or arrives damaged, please contact us within 7 days of delivery. We’ll work with you to make it right.